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Thank you for shopping with us! We want you to love your purchase, but if you're not completely satisfied, we’re here to help.

Eligibility for Returns:

• Items must be returned within 30 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with all tags attached.
• Final sale items, undergarments, and accessories may not be eligible for return.

Return Process:

• To initiate a return, please contact our customer service team at neverfoldstore@gmail.com
• Once your return is approved, you will receive instructions on how to send your item(s) back.

Return Shipping Costs:

• Customers are responsible for paying the return shipping fees and creating the label.

Refunds:

• Refunds will be issued to the original payment method within 7–10 business days of receiving and inspecting the returned items.
• Original shipping fees are non-refundable.

We appreciate your understanding and thank you for supporting our business!